PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

Personal details (name, age, contact information, and identification documents).

Financial information relevant to housing eligibility (e.g., SSD income verification).

Health or support-related information shared voluntarily to ensure appropriate care.

Website-related information such as contact form submissions.

2. How We Use Your Information

Your information may be used to:

Process residency applications and determine eligibility.

Provide safe and supportive housing services.

Communicate with you about services, updates, or community matters.

Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell or rent personal information to third parties.

Information may be shared with authorized staff, trusted partners, or agencies only when necessary for housing, care, or legal compliance.

In emergencies, information may be shared to protect the health and safety of residents or staff.

4. Data Security

We take reasonable steps to safeguard your information through secure systems, restricted access, and staff training. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

Residents and applicants have the right to:

Request access to the personal information we hold about them.

Ask for corrections if information is inaccurate.

Request deletion of information where legally and contractually applicable.

6. Retention of Information

We keep personal information only as long as necessary to provide services, meet legal obligations, and ensure community safety.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Residents and applicants will be notified of any major changes.

8. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

📧 [email protected]
📞 (754) 240-7948
📍 4410 Douglas Ln, Lehigh Acres Florida 33973